Shipping Policy
Fulfilling Orders
All orders are fulfilled within 3 days of receiving your order. Once packaged, you will receive a confirmation email and your order will be dispatched on the next business day. Shipping times depend on the service you have chosen.
Priority Dispatch - Jump the queue with priority packing. Have your order packed and dispatched first. Orders placed before 10am (GMT) will benefit from same day packing and dispatch. Orders placed after 10am (GMT) will be packed and dispatched first on the next working day.
UK - FREE
We offer the following shipping services using Royal Mail and/or DPD for UK orders:
- Standard shipping (within 5 working days)¹ - FREE
- Shipping upgrade - DPD Next Day, Tracked & Insured (within 2 working days)¹ - £4.99
¹Shipping times to remote postcode areas may vary and therefore not guaranteed. We reserve the right to choose an appropriate service for shipping to the following regions:
- Scotland, Scottish Highlands and Islands
- Northern Ireland
- Jersey
- Guernsey
- Isle of Man
- Isle of Scilly
²We will fully cover the costs of your order and shipping charges in the event of a courier loss.
USA - FREE with orders over $200
We offer the following shipping services using DHL for USA orders:
- DHL Express International: Tracked & Insured² (up to 5 business days)¹ - FREE with orders over $200
- DHL Express International: Tracked & Insured² (up to 5 business days)¹ - $8.99
¹Shipping times to remote zip code areas may vary and therefore not guaranteed.
²We will fully cover the costs of your order and shipping charges in the event of a courier loss.
We reserve the right to cancel your order for a full refund in the event that it is uneconomical to ship to your address.
EUROPE
We do not currently ship to mainland Europe due to inflated import duties & shipping costs since the UK's exit from the EU. We are currently considering EU based distribution/stockists. Contact us to enquire.