Shipping Policy

Fulfilling Orders

All orders are fulfilled within 3 days of receiving your order. Once packaged, you will receive a confirmation email and your order will be dispatched on the next business day. Shipping times depend on the service you have chosen.

Priority Packing - Jump the queue with priority packing. Have your order packed and dispatched first. Orders placed before 10am (GMT) will benefit from same day packing and dispatch. Orders placed after 10am (GMT) will be packed and dispatched first on the next working day.

UK - FREE

​We offer the following shipping services using Royal Mail for UK orders:

  • Standard shipping (within 5 working days)¹ - FREE
  • Royal Mail Tracked 24 (within 2 working days)¹ - FREE with orders over £120
  • Royal Mail Tracked 24 (within 2 working days)¹ - £3.49
  • Royal Mail Tracked 48 (within 3 working days)¹ - £2.19

¹Shipping times to remote postcode areas may vary and therefore not guaranteed. We reserve the right to choose an appropriate service for shipping to the following regions:

  • Scotland, Scottish Highlands and Islands
  • Northern Ireland
  • Jersey
  • Guernsey
  • Isle of Man
  • Isle of Scilly

²We will fully cover the costs of your order and shipping charges in the event of a courier loss.

USA - FREE with orders over $200

​​We offer the following shipping services using USPS (via Royal Mail) and DHL for USA orders:

  • USPS (via Royal Mail International): Tracked & Insured (5-7 business days)¹ - FREE with orders over $200
  • USPS (via Royal Mail International): Tracked & Insured (5-7 business days)¹ - $11.99 with orders up to $49.99
  • USPS (via Royal Mail International): Tracked & Insured (5-7 business days)¹ - $5.99 with orders between $49.99-$199.99
  • DHL Express International: Tracked & Insured² (up to 4 business days)¹ - $24.99

¹Shipping times to remote zip code areas may vary and therefore not guaranteed. 

²We will fully cover the costs of your order and shipping charges in the event of a courier loss.

We reserve the right to cancel your order for a full refund in the event that it is uneconomical to ship to your address.

EUROPE

DHL Express International: Tracked, Insured² & duty/import taxes paid (up to 4 business days) - Rate available at checkout

²We will fully cover the costs of your order and shipping charges in the event of a courier loss.

We reserve the right to cancel your order for a full refund in the event that it is uneconomical to ship to your address.